You will own incidents and changes across SAP HCM (ECC 6.0 / H4S4) with a strong focus on Swiss payroll (PY-CH), statutory reporting via Swissdec, and HR interfaces.
Key responsibilities
- Handle 2nd/3rd-level incidents and service requests in PA, OM, PT and PY-CH within agreed SLAs (ServiceNow / Solution Manager / Jira/ etc.)
- SAP HCM customizing and troubleshooting, implementation of new functionalities
- Implement and test SAP HRSP / CLC legal changes for Switzerland, including year-end activities
